A woman who went on her first holiday outside the US says an airline lost her luggage for a month: ‘It was nowhere to be found’

• A lady stated American Airways misplaced her baggage for a month as she went on a week-long trip.

• Jacqueline Hodge stated she needed to pay for requirements out of pocket as her baggage was “untraceable”.

• A month handed with no communication from the airline concerning the whereabouts of his lacking bag.

A North Carolina girl says American Airways misplaced her baggage for a month when she left the nation for per week’s trip.

Jacqueline Hodge instructed ABC 11 that she left Raleigh-Durham Worldwide Airport for the Dominican Republic, her first time outdoors the USA. However when she arrived, she could not discover her baggage.

“I am searching for my different bag and it was nowhere to be discovered,” Hodge instructed ABC 11.

With out her baggage, she ended up paying for requirements out of pocket, Hodge instructed the outlet. Whereas on trip, Hodge stated she by no means acquired a notification from American Airways concerning the location of her baggage.

“I used to be staying at a resort; I purchased a field of deodorant. It was $10.00,” Hodge stated. “Once I acquired again to RDU, I went to US Baggage Declare and requested about my bag. My bag arrived at DR the subsequent day.”

Hodge stated she filed a declare with the airline for her misplaced baggage and acquired an automatic response promising to contact her. A month handed with no communication from the airline concerning the whereabouts of his lacking bag. Once they lastly contacted her, the airline stated her baggage was in Texas.

“American Airways contacted me the subsequent day saying my bag was in a warehouse in Dallas-Fort Value, TX and they might ship it to me, but it surely’s been an entire month!” Hodge instructed ABC 11’s Diane Wilson, an investigative reporter who helped Hodge retrieve his bag.

Hodge acquired her baggage in addition to compensation for objects she had to purchase on trip. American Airways stated in a press release to ABC 11 that it’s attempting to “return delayed baggage to prospects as rapidly as doable.”

The story continues

“Sadly, climate and operational points can gradual the method down in some circumstances. Our crew has contacted the affected buyer and so they have since acquired their baggage. We perceive that it may be irritating when the journey doesn’t go as deliberate, and we apologize to prospects whose plans have been affected by the luggage delay,” the airline stated in a press release on the level of sale.

Like many airways, American Airways has been plagued with delays, cancellations and misplaced baggage throughout a chaotic summer time of journey. A traveler stated the airline induced $75,000 in injury to his two wheelchairs. Different passengers stated they have been left on a flight for six hours with out air-con or water.

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